Privacy Policy

 

Last Updated: January 2026

1. Introduction

Welcome to Viva Bela (“we”, “us”, “our”). We provide interior solutions, including false ceilings, furniture and lighting services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website.

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2. Information We Collect

When you submit the contact form on our website, we collect the following information:

• • Name
    

• • Phone Number
    

• • Email Address
    

• • Your Project Requirement & Message
    

This information helps us understand your needs and respond to your requests.

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3. How We Use Your Information

We use the information you provide to:

• • Respond to your inquiries and requests

• • Contact you regarding your requirement

• • Provide information about our services

We do not sell or rent your personal information to third parties.

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4. Legal Basis for Processing

By submitting your personal information via the contact form, you provide consent for us to process your data for the purposes stated above, including communication related to your request or inquiry.

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5. Sharing Your Information

We may share your personal information only with:

• • Our internal team members who handle inquiries

• • Service providers supporting our website or communication tools (e.g., hosting, email services)

We will not disclose your personal information to unrelated third parties except where required by law or to prevent fraud.

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6. Data Retention

We retain your personal information only for as long as needed to respond to your inquiry, fulfil your request, comply with legal obligations, resolve disputes, and enforce our policies.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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7. Security

We take reasonable measures to protect your personal data against unauthorised access, loss, misuse, and alteration using technical and organisational safeguards.

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8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, gather analytics, and measure website performance. You can choose to disable cookies via your browser settings, though some features may not function fully as a result.

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9. Your Rights

Under applicable law, you may have the right to:

• • Request access to your personal data

• • Request correction of inaccurate data

• • Request deletion of your personal data

• • Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

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10. Children’s Privacy

We do not knowingly solicit data from or market to children under 18 years of age. By using the services, you declare that you are at least 18 or that you are the parent or guardian of such a minor and consent to such dependent minor’s use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@vivabela.in

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11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision.

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12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, or wish to exercise your rights, you can contact us at info@vivabela.in